"Flooring our customers since 2003!"
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WARRANTY & RETURNS

 


 

One Year Warranty

 

Our dense foam mats have a one year normal limited warranty against manufacturing defects under normal daily use, excludes outdoor applications. If mats are thought to be deteriorating under normal use within the warranty period, please contact our customer service:

EMAIL CUSTOMER SERVICE  

CONTACT US VIA PHONE

 


 

Returns

 

 

 

Customers will be reimbursed for shipping costs incurred relating to shipping defective mats back to GET RUNG when the mats are received by GET RUNG and determined to be defect merchandise. 

Product can be returned otherwise if packages are unopened before 30 days expire from receipt of the product.  Any packages that are opened are not eligible for return credit.  If returning up to 30 packs, a refund will be issued for $15 per pack less 5% restocking charge.  For returns in excess of 30 packs, please contact us for the return credit amount.  A 5% restock charge will apply regardless.

 

UNDER NORMAL USE, OUR MATS CAN LAST INDEFINITELY